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Before you touch a single surface on Happy Ours, you need the toolkit: which cloth does which job, which sponge is safe on which surface, and which chemicals must never meet. This module builds that foundation — the colour-coded cloth system that keeps the toilet away from the wine glasses, the three sponges and where each one belongs, and the safety-critical NEVER-MIX rule.

The Crew Toolkit — Colour Codes, Sponges & Chemical Safety

When guests step off, the boat is at its messiest and you have the least time. The deep reset is how you turn a lived-in interior back into a five-star one — without missing a thing or working yourself in circles.

Guest Departure — The Deep Reset

The deep reset made the boat clean; arrival prep makes it feel five-star at the exact moment it counts. This module covers the final preparation — beds and towels set crisp and last for freshness, the bathroom styled and bone-dry, and the decisive final fifteen minutes before guests step aboard.

Guest Arrival & Welcome — The Final 15 Minutes

The deep reset gets the boat perfect once; this module keeps it perfect while guests are aboard. Underway, the job changes character — small, quiet, continuous touches instead of a top-to-bottom overhaul, all worked discreetly around people who are on holiday.

During the Cruise — Staying Guest-Ready

The interior cleaning standard that protects charter revenue — colour codes, chemical safety, the deep reset, guest arrival, and staying guest-ready underway. For new and junior interior crew aboard Happy Ours (Riviera 525 SUV, Ao Po Grand Marina, Phuket).

A single missed hair in a guest head can turn a five-star charter into a four-star review — and a four-star review can cost the repeat booking. This course turns the Happy Ours interior cleaning standard into skills you can apply on your very first shift: the colour-coded cloth system, chemical safety, the deep reset after guests leave, the final-15-minutes welcome, and how to stay guest-ready while underway.

Five-Star Yacht Interior: The Happy Ours Cleaning Standard